Consultation response times

The Practice will aim to respond to your eConsult within two working days as a maximum. If you submit an eConsult on Friday, the response time will be by the following Tuesday 6pm at the latest.

If you submit an eConsult over the weekend, please note it will not be processed until the surgery re-opens on Monday with a response time within two working days from then at the latest (Wednesday 6pm). The Practice may respond in a variety of ways, based on the advised next steps or the medical information you have provided.