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Important reminder – duplicate triage requests

We’ve noticed a recent increase in duplicate triage requests, which is significantly adding to our team’s workload and may cause delays in identifying and responding to same-day genuine clinical needs.

Please only submit ONE request per issue. Sending multiple messages about the same concern doesn’t get a faster response and in fact slows things down for our triage team, who are working through requests as quickly as possible.

If you have completed a triage form and you feel your symptoms are worsening, or have additional information you’d like to be included in your request, please give us a call on 01992 622 324.

Thank you for your ongoing understanding and support.