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Urgent notice to patients

We are closing from 12pm today for urgent electrical works to our building, prior to our planned closure for essential staff training as instructed by our ICB. We will reopen at 5:30pm today. 

Our online triage form will remain open during this time to submit routine medical and admin queries. If you require urgent help, please call 111. For emergencies, please call 999 or visit your local A&E.

Important reminder – duplicate triage requests

We’ve noticed a recent increase in duplicate triage requests, which is significantly adding to our team’s workload and may cause delays in identifying and responding to same-day genuine clinical needs.

Please only submit ONE request per issue. Sending multiple messages about the same concern doesn’t get a faster response and in fact slows things down for our triage team, who are working through requests as quickly as possible.

If you have completed a triage form and you feel your symptoms are worsening, or have additional information you’d like to be included in your request, please give us a call on 01992 622 324.

Thank you for your ongoing understanding and support.