Energy Bills and Energy Efficiency

  • ECO4

    Broxbourne Council is working with E.On to provide fully funded energy-saving home improvements for eligible homes in the Borough. As part of the Energy Company Obligation (ECO) scheme eligible households can receive energy efficiency measures such as wall, loft and underfloor insulation, heating controls, and low-carbon heating systems, for free.

    Homeowners may be eligible for this support if their home has an EPC rating of D, E, F or G and that the homeowner receives benefits or has a household income of less than £31,000 or a household member receives free school meals or has been identified by their doctor as having health conditions that are impacted by living in a cold home.

    E.ON will manage the scheme. You do not need to be an E.ON customer to qualify. Further information, including eligibility criteria, can be found below.

    E.ON Phone:
    Call the E.ON team on 0333 202 4422 (free phone line). The phoneline is open Monday to Friday 9am to 5pm.

    E.ON Email: including your name, address and contact details 

    Alternatively you can email the team on 

  • GATE Herts

    Herts is a charity based in Hertfordshire which is set up to advocate, represent and support Gypsy Roma and Traveller people across Hertfordshire.  The charity has secured a pot of funding for energy expenses for Gypsies and Travellers living on roadsides and those in insecure accommodation. Mondays to Thursdays, 9.30am–5pmGATE (Gypsy and Traveller Empowerment)

    Suite G5 Cuffley Place, Cuffley EN6 4SG

    01707 247088



  • National Energy Foundation – Better Housing Better Health

    Covering all of Hertfordshire, Better Housing Better Health is an initiative providing residents with a single point of contact to get impartial expert advice to help improve the energy efficiency of their home, save money and improve comfort. Phoneline open Monday – Friday 9am – 5pm.

    0800 1070044